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Questions Category
Melbourne Dental College FAQ.
- General Questions
- Learning Activities
- Payment Regulation
How long is the membership status valid ?
Melbourne Dental College membership status is valid or active for lifetime only for diploma program, otherwise it is only active until the program is completed.
Does Melbourne Dental College protected by laws and regulations ?
Yes, Melbourne Dental College is an institution protected by laws and regulations. We are regulated under Melbourne College Australia Pty Ltd and have an ACN Number 630622178.
Does Melbourne Dental College collaborate with other institutions ?
Yes, Melbourne Dental College collaborates with several educational institutions in various countries and several international organizations. The number of institutions and organizations can change, decrease, or increase any time.
Does Melbourne Dental College guarantee visa, job, or career outcomes ?
Membership in Melbourne Dental College does not guarantee any specific employment, requirement for a visa, or career outcomes.
Who can join the program at Melbourne Dental College ?
Students are dentists or specialists who are interested in the dentistry field.
Who are the instructors or lecturers at Melbourne Dental College ?
- The instructor or lecturer is a dentist or specialist who is actively working in the clinician or anyone who is active in the dentistry field.
- The number of instructors or lecturer can change, increase or decrease any time.
Who issues the certificates and degrees for diploma program ?
Certificates issue by Melbourne Dental College, but degrees of the diploma program are issued and awarded by institutions that collaborate with Melbourne Dental College, either from overseas or Australian institutions. We merely serve as a bridge and an educational provider for students to achieve their degree.
Can students continue to Master’s Degree ?
For those who will continue to the Master Degree, they can continue to several universities that collaborate with Melbourne Dental College in accordance with the provisions listed at the destination of educational institution after completing the diploma program.
Can Melbourne Dental College revoke and suspend the student ?
Yes
- Students of Melbourne Dental College must adhere to the standards of professional conduct and ethics set forth by the institution and the relevant regulatory bodies.
- Melbourne Dental College reserves the right to drop out students if there is defamation that damages the institution’s reputation and the reputation of its faculty members.
- Melbourne Dental College may suspend or revoke membership for individuals who violate the standards of professional conduct and ethics or otherwise act in a manner detrimental to the institution’s reputation.
How will students be notified of any updates ?
- Melbourne Dental College may update it's policies, procedures, and membership requirements at any time with or without prior notice to it's members.
- All notifications regarding the program will be announced via the respective pages on the website or via email, please check regularly.
Do students have to complete their work at a specific time and place ?
No, students can take lesson, quiz, and assignment with a flexible time and place, anytime and anywhere.
How about practical kit ?
Melbourne Dental College does not provide the practical kit for free. Students need to have a practical kit, or you can buy one from Melbourne Dental College or other trusted marketplaces for an additional fee, if it's provided and meets the standard requirements of the program.
How about graduation ?
- The details, exact date and location of the graduation ceremony will be announced 3 to 4 months before the graduation date, and will be inform in announcement page.
- Graduation activities can be carried out, postponed or can be canceled in accordance with applicable regulations in the country, related institutions, or because of the force mejeuire.
How to pass the program ?
- Students in diploma program are required to take part in all activities and complete applicable lessons, quizs, assignments, final tasks, and final exams in order to pass the program with minimum 70% completion.
- General students other than diploma program are required to take part in all activities and complete applicable lessons, quizs, and assignments in order to pass the program.
How if I miss the lesson/quiz/assignment/task ?
If you miss a lesson, quiz, assignment, or task, don’t worry. We provide recorded videos for lessons, and you can complete the quiz, assignment, or task at any time as long as you are still an active student.
The timing of completing the quiz, assignment, or task does not affect your final grade, only the result of your submission that matters.
- For the diploma program, the maximum completion period is 3 years. Beyond that, your student status will be suspended.
- For general students, the maximum completion period is 1 years. After that, your student status will be suspended.
Where are the learning materials sourced from ?
- The learning materials are sourced from several high quality third-party platforms, journals, and other institutions.
- Melbourne Dental College does not provide any guarantees or warranties regarding the quality or accuracy of the information presented in the program.
How are educational activities conducted or delivered ?
- Educational activities are carried out online, either by video on demand comprehensive continuous video lessons, quizs, assignments, and final tasks.
- Students are required to have a stable internet connection and appropriate hardware and software to access the online learning materials and participate in the activities.
How long does it take for students to receive answer to cases and qna ?
For questions regarding case consultation, case mentoring, and general question, students will receive a response in 1 - 14 days or a longer time.
How long does it take for lecturers to review to quizs, assignments, and tasks ?
For quizzes, assignments, and final tasks review, the instructor or lecturer will review and reply to the submission status within a maximum of 14 days or a longer time.
How long does it take to receive response to the form application ?
Form application in help and support page will be review and reply with a maximum of 14 days repond or a longer time.
How about technical issue ?
- Platform maintenance or content changes can be made at any time with or without prior notice before.
- Melbourne Dental College reserves the right to change the schedule and date of requirements, activities, materials, lecturers, and guest speakers if there are technical problems that cannot be overcome by Melbourne Dental College.
How are the payments structured for the diploma program ?
- There are 2 payments for diploma program, academic tuition fee + program degree and graduation fees.
- For diploma program, students need to pay 20% of the total cost as a down payment for academic tuition fee and complete rest of it or all fees within 1 year or 12 months installments.
- Academic tuition fee does not include practical kits, program degree and graduation fees.
- Practical kits, program degree and graduation fees can change any time, depending on the fees charged by Melbourne Dental College or collaborate institutions.
How are the payments structured for the general program ?
For general program other than diploma, students need to pay down payment and pay the rest in 1 installment before the program starts.
Can I do the refund ?
Yes, you can request a refund through the help and support page. The amount of the refund will depend on the considerations and approval of Melbourne Dental College. The strength of your appeal will significantly influence the refund amount, but for down payment you can't do refund for any reason.
Can I do deferment request ?
Yes, but the approval of your deferment request depends on the strength of your appeal. There will be an additional charge of 50 USD per month, depending on the length of your deferment.
What if the funds do not arrive or are lost ?
- Payment is only made through an account in the name of Melbourne Dental College.
- All payments related to incoming money into the Melbourne Dental College account are the responsibility of the sender, we will carry out periodic checks regarding incoming money.
- If your funds do not arrive or are lost, please contact our help and support page immediately. We will investigate the issue with the payment provider, and any recovery of the funds will depend on the findings and processes of the payment system used.
